Returns & exchanges

We gladly accept returns and exchanges
Contact us within: 14 days of delivery, return items back within: 30 days of delivery
We accept cancellations within 1 day after placing the order. Please send me an email with your #order number and the title “cancel order”.
We can't accept returns for: custom or personalised orders.
Customers can expect a refund when the order is returned to the address:
Maria Fiter, Av. Maresme 117, 6E, 08918 Badalona, Spain

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Customs and import taxes

Customs and duty Shipments outside the EU may be subject to import duty / tax or customs clearance charges, which may be applied once a shipment reaches the country. We have no control over additional customs charges, these charges are to be paid by the purchaser.

Status of order

We will send you an email with a tracking number immediately after we ship it.

Change of order

We accept changing orders. Just send us an email to: info@crea-re.com within 1 day after placing it.