Yes, if you want a specific colour you should provide us with a NCS or RAL number for the paint.
FAQ
Custom orders
Questions related to custom orders.
Can I have a custom colour?
Do you make custom shapes?
Yes, we can also customise the shape. In this case the new mould for the lamp is created. We would appreciate it if you send us the drawing with dimensions of your project an info@crea-re.com
Maintenance
Questions related to maintenance.
How can I clean the lamp?
You can clean our lamps with a dry brush or with a vacuum cleaner set at the lowest speed. Do not wet the lamp.
Light bulbs
Questions related to light bulbs.
What bulbs should I use with pendant lamps?
Pendant lamps require the bulb with max. 20 Watt, it is totally safe then. The 20 Watt LED bulb makes as much light as a 100 Watt incandescent traditional bulb. Normally we use a 60 Watt incandescent bulb to illuminate our spaces, which is an equivalent of 11 Watt LED bulb.
What bulbs should I use with wall lamps?
Wall lamps require bulbs with G9 ending with max 10W.
What bulbs should I use with table lamps?
With table lamps you should use LED bulbs with max. 10 Watt with E27 ending.
What bulb colour should I use with the lamps?
We suggest using LED bulbs with a warm white colour - this colour looks more natural than the cold white and is more similar to the colour of a traditional bulb.
Gifts
Questions related to gift wrapping and packaging
Can you pack the lamp as a gift?
Yes, let us know if you want to send the item as a gift. We will wrap it with decorative paper with colourful cord, we can add a personalised message as well.
Shipping
Questions related to shipping.
How much time will it take to prepare the lamp?
If the lamp is in stock we ship it after 5 working days. Otherwise we need 1-2 weeks to prepare the lamp for you.
How long does the shipping actually take?
Estimated delivery times
Europe: 3-5 business days
North America: 3-4 weeks
Australia, New Zealand and Oceania: 3-5 weeks
Asia Pacific: 3-5 weeks
Latin America and the Caribbean: 3-4 weeks
North Africa and the Middle East: 3-4 weeks
We will do our best to meet these dispatch estimates, but we can't guarantee them. Actual delivery time will depend on the postal service of each country.
Wholesale
If you have a wholesale enquiry don't hesitate to contact us at info@crea-re.com.
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