FAQ

Yes, if you want a specific colour you should provide us with a NCS or RAL number for the paint.

Yes, we can also customise the shape. In this case the new mould for the lamp is created. We would appreciate it if you send us the drawing with dimensions of your project an info@crea-re.com

You can clean our lamps with a dry brush or with a vacuum cleaner set at the lowest speed. Do not wet the lamp.

Pendant lamps require the bulb with max. 20 Watt, it is totally safe then. The 20 Watt LED bulb makes as much light as a 100 Watt incandescent traditional bulb. Normally we use a 60 Watt incandescent bulb to illuminate our spaces, which is an equivalent of 11 Watt LED bulb.

Wall lamps require bulbs with G9 ending with max 10W.

With table lamps you should use LED bulbs with max. 10 Watt with E27 ending.

We suggest using LED bulbs with a warm white colour - this colour looks more natural than the cold white and is more similar to the colour of a traditional bulb.

Yes, let us know if you want to send the item as a gift. We will wrap it with decorative paper with colourful cord, we can add a personalised message as well.

If the lamp is in stock we ship it after 5 working days. Otherwise we need 1-2 weeks to prepare the lamp for you.

Estimated delivery times

Europe: 3-5 business days

North America: 3-4 weeks

Australia, New Zealand and Oceania: 3-5 weeks

Asia Pacific: 3-5 weeks

Latin America and the Caribbean: 3-4 weeks

North Africa and the Middle East: 3-4 weeks

We will do our best to meet these dispatch estimates, but we can't guarantee them. Actual delivery time will depend on the postal service of each country.