Ceiling lamp for living room Alcazar

Processing time

We do our best to keep the delivery times as short as possible. If the lamp is in stock we ship it after 5 working days. Otherwise we need 1-2 weeks to prepare the lamp for you.

Shipping cost

Free Shipping to selected European Union countries ( Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden)

Shipping to other countries has a flat rate depending on the country and on the product. You can check it at the Check Out. 

Estimated delivery times

• Europe: 3-5 business days
• North America: 3-4 weeks
• Australia, New Zealand and Oceania: 3-5 weeks
• Asia Pacific: 3-5 weeks
• Latin America and the Caribbean: 3-4 weeks
• North Africa and the Middle East: 3-4 weeks

We will do our best to meet these dispatch estimates, but we can't guarantee them. Actual delivery time will depend on the postal service of each country.

60-Day Money-Back Guarantee

RETURNS

We want you to be completely happy with your purchase. If for any reason you’re not, just reach out to us within 60 days and we’ll gladly help you with a return.
Please note that return shipping costs aren’t covered.
To start a return, simply send us an email at info@crea-re.com.

TERMS
Please contact us before sending anything back — we may not be able to accept returns that haven’t been authorized first. Once we receive your item, we’ll refund the full purchase price to your original payment method.

Custom and personalised pieces are created just for you, so we’re unable to take them back once they’ve been made.

We’ve got your back — 2-Year Warranty

All our products also come with a two-year limited warranty from the date of purchase. This covers any manufacturing issues or malfunctions that might appear during normal use.
If something goes wrong, we’ll repair or replace the item for you at no extra cost.

This warranty doesn’t cover damage caused by misuse, accidental breaks, or unauthorized repairs.

Just to clarify

Our 60-day money-back guarantee is all about making sure you love your product.
Our 2-year warranty is there to protect you from defects or functional issues.

After the 60-day guarantee period, refunds are no longer available — but of course, your product will still be covered by the warranty for the rest of the two years.

If you wish to customise the colour of the piece and the colour and length of cable please drop us a line on your email: info@crea-re.com. We will be happy to help you.

Keep your lamp looking lovely by regularly and gently brushing off dust or using a vacuum on the lowest setting. Avoid water to preserve its beauty for years to come.

Yes! Our paper mâché lamps are completely safe to use. Use only LED bulbs — up to 20W for larger lamps and 10W for smaller lamps.

LED bulbs emit very little heat, so your lamp will stay cool and safe while creating a beautiful, cozy atmosphere.

Hanging your lamp is easy! Every lamp comes with simple, step-by-step mounting instructions so you’ll know exactly what to do — no stress, no guesswork.

Our lamps are designed to last! Made from sturdy paper pulp, they’re surprisingly durable and designed to stand the test of time — a beautiful piece you can enjoy for years to come.